Nonprofit CRM

Nonprofit CRM and Donor Management Software

Build more valuable donor relationships with a fundraising CRM purpose-built to simplify your donor management processes.
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Nonprofit donor CRM software, screenshot showing a donor portfolio including donor names and donation details.
Key  features of nonprofit donor management software

The best nonprofit CRMs facilitate growth and allow nonprofits to manage donors with easy, connected donor database features.

Donor Profiles
Easily access a wealth of data for each donor, including giving history, interactions, notes, tags, and so much more.
Donor Segmentation
Improve communication and follow-up with custom donor lists and segments based on when and how your donors give.
Automated Tasks
Streamline your donor management tasks by creating automated tasks and notifications based on donation activity.
SMS Messaging
Fundraising is personal! Send text messages to donors and make meaningful connections with modern communication methods.
Robust donor profiles

View your donors’ information and engagement in one easy-to-access donor profile

Each donor’s information can be easily accessed and managed with Funraise’s nonprofit CRM donor profiles. View a complete list of donations, interactions, notes, and more with a click.
    Example of a donor profile in a nonprofit donor database, illustration shows a cursor scrolling a menu of various sections of the donor profile.
    Custom donor segments

    Improve relationships and donor retention by talking to the right donors at the right time

    Simplify workflow and donor segment creation in your nonprofit CRM with easy-to-use filtering and saved list tools. Create segments based on when donors give, how they give, or where they live.
      List of example reports in a nonprofit donor management software.
      Automated donation tasks

      Automate donor management software processes and never miss a chance to engage

      Automate tasks for yourself or your team based on donation activity. Easily trigger notifications for large donations, donations to a particular campaign, or even failed recurring donations.
        Images of many donors connected with lines, illustrating donor management software that enables grouping donors into households.
        Interactions & Notes

        From an initial coffee meeting to a game-changing donation

        Track every interaction with your donors, see open follow-up tasks, and add custom donor notes so each interaction is meaningful, productive, and valuable.
          Illustration that demonstrates creating a donor interaction to track donor relationships in a nonprofit donor CRM.
          Donor portfolios

          Fundraising is personal. Your fundraising CRM should be, too.

          The best donor CRMs make fundraising personal with donor portfolios that help you automatically connect donors to a real person at your organization, boosting donor retention.
            Example of a donor portfolio in a donor database software, with a cursor hovering over a button to filter the donors.
            Nonprofit reports and analytics

            Access prebuilt donor reports or build your own reports

            Funraise's donor database provides user-friendly,  configurable donor reports, ensuring everyone at your organization has the data they need—from lapsed recurring donors to new major donors.
              Illustration of a donor portal app on a mobile phone, showing a donor's donations by year.
              Case Study

              CARE for AIDS grew online giving 57% by building relationships with their donors using a nonprofit CRM.

              To build relationships with donors and cultivate support for their cause, CARE for AIDS utilized Funraise's nonprofit CRM software to strategically segment and connect with donors.
              "We can run queries on when [donors] give, how they give, to what causes they give... so we can have a hyper-focused fundraising strategy."
- John Flores, Chief Development Officer

              Nonprofit donor database: best practices and expert advice

              Feature-packed nonprofit CRM

              Donor Management Software, Simplified.

              Bring your donor data
              Bring your historic donor database to Funraise and see what a  seamless nonprofit donor management software can do for you.
              Track donor relationships
              See how donors are connected through relationship tracking for family, employment, and scholastic relationships.
              Donor households
              Manage donor household mailing lists and combine multiple donors into households based on a shared addresses or strategic connections.
              File attachments
              Upload and attach important documentation for quick reference or record storage in Funraise's donor CRM for nonprofits.
              Facebook integration
              Empower your development team to add tips, reminders, and general notes to a donor record and keep track of the important stuff.
              Fundraising minimums
              Assign soft credits to donations and track total amounts of direct donations and soft-credited donations to your board, fundraisers, and supporter networks.
              Automated campaign emails
              Automatically or manually add tags to donor records to create custom and clear targeted segments of donors.
              Mobile fundraising
              Not all donors are the same. Create donor records to manage your corporate, government, or religious institution donors with Funraise's nonprofit database software.

              Questions?

              What is a donor CRM or fundraising CRM?

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              A donor CRM or fundraising CRM is a command center where organizations can store supporter information, track donations, and build donor relationships. With its ability to integrate seamlessly with other tech tools and ensure top-notch security, your nonprofit organization's CRM isn't just a donor management tool, it provides actionable insights for fundraising success.

              What are the benefits of nonprofit CRMs?

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              A CRM for nonprofits offers a wide range of benefits, from donor cycle management to nonprofit team efficiency. Some of the key benefits of donor management solutions include: improved donor base management, increased efficiency in reaching fundraising goals, simplified donor segmentation for personalized communication, and better reporting and analytics for data-informed decisions.

              What is the best CRM for small nonprofits?

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              Funraise is the best CRM for small nonprofits! When selecting a fundraising CRM, small nonprofit organizations should prioritize affordability, ease of use, and robust donor management capabilities. The CRM should include comprehensive donor management features coupled with strong reporting and donor analytics tools, enabling small nonprofit organizations to make data-driven decisions and optimize their fundraising efforts.

              What is the difference between a nonprofit CRM and fundraising platform?

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              Nonprofit CRM software is designed to centralize and manage relationships with donors by serving as a centralized database. In contrast, a fundraising platform focuses specifically on facilitating fundraising efforts through tools like fundraising operations, online donation processing, peer-to-peer fundraising appeals, and event management. Many nonprofits utilize both systems to optimize fundraising efficiency and donor engagement across their operations.

              Funraise is unique compared with other nonprofit software platforms because Funraise provides both a nonprofit CRM and top-of-the-line fundraising tools—all in one easy-to-use platform.

              Further, a CRM for nonprofits works with features like donor management best practices for tracking donations and engagement history, fundraising tools such as campaign management and online donation processing, communication tools like email marketing, and robust reporting and analytics. While online fundraising platforms handle the transactional aspects of fundraising strategies, nonprofit CRM software solutions provide broader functionality for maintaining stronger relationships and strategic decision-making based on donor data and donor cultivation insights.

              How to choose the best nonprofit CRM software?

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              Choosing the best nonprofit CRM software is crucial for organizations looking to effectively manage donor relations, track fundraising campaigns, and streamline operations. As you research nonprofit software solutions for your nonprofit, consider custom pricing, donor management features, flexible dashboards and custom reports, ease of use, growth potential, and service and support.

              Is there a free nonprofit CRM?

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              Yes, there are free nonprofit CRMs. However, keep in mind that CRMs for nonprofits contribute to charitable organization growth, and donor management software will greatly impact your non-profit organization’s ability to scale. Investing in your organization now by choosing donor database software with a low cost but more features can be a wise choice.

              How to calculate donor retention rate?

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              Donor retention rate shows donors support over a defined period. Note the number of donors at the beginning and end of the period and subtract donor acquisition during that time to get your retained donors. Then, divide retained donors by the starting donor count and multiply by 100 for retention rate as a percentage.

              For example, if you started with 500 donors, ended with 550 donors, and acquired 100 new donors, the calculation would be (550 - 100) / 500 * 100, resulting in a donor retention rate of 90%. This metric is essential for nonprofits to gauge their donor loyalty and the effectiveness of donor engagement efforts, helping them identify areas for improvement and maintain sustainable support over time.

              What are key features of a nonprofit CRM?

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              A nonprofit CRM, or constituent relationship management software, is an essential tool for organizations to manage relationships with donors. Key features of a nonprofit CRM include donor management tools, online fundraising software, donor communication features, fundraising event attendance tracking, interactive dashboards, custom online donation forms, and donor profiles to track donor interactions and donor behavior.

              See a demo

              See a live demo of Funraise’s easy-to-use donor CRM.

              See how easy (and fun!) it is to manage donors and build better donor relationships with Funraise.